Privacy policy
Version 2026-11-interim
What we collect
When you book we collect your name, mobile, email, business name and ABN if you give them, your site address and access notes, any photo you email us, and the details of the hire you're asking about.
Why we collect it
To quote, confirm and deliver your hire, contact you about it, and keep records we're required to keep. We only send marketing if you opt in, and every marketing message has an unsubscribe link.
Where it's stored
In Australia where practical, with providers who keep it secure. We don't sell your information.
Cookies and advertising
Our public website uses the Google tag from Google Ads to measure how people find us and whether our ads lead to enquiries. It sets cookies and sends Google information such as the pages you visit, the ad you came from, your browser and device, your approximate location, and whether you sent an enquiry. Google may use this to show you our ads on other websites. We don't send Google your name, phone number, email or the details of your enquiry, and the tag doesn't run in customer accounts or staff pages.
You can turn off personalised ads in My Ad Center, block or delete cookies in your browser settings, or install the Google opt-out add-on. Google explains how it uses this information at policies.google.com.
Access and correction
Ask us at hello@chromehire.com.au to see or correct the information we hold about you.