FAQ
Can't find your answer? Email hello@chromehire.com.au.
Do your prices include GST?
Yes. Every price we quote includes GST.
What's the minimum hire?
One day. You always get the cheapest combination of day, weekend, week and month rates, so hiring longer never costs more.
How does the weekend rate work?
Pick up or delivery on Friday afternoon or Saturday, and return on Sunday or Monday morning. The weekend rate applies automatically when it's cheaper.
How quickly will I hear back?
We're here any time you need us. Call 1300 148 411 or email hello@chromehire.com.au and our team will get back to you.
Will the machine fit through my gate?
Each machine page shows its narrowest width. Measure your narrowest access point and add a margin. If it's tight, mention it in your booking and email us a photo. We'll recommend the right machine.
Is fuel included?
Machines go out with a full tank. If it comes back below full, we refuel it and charge diesel at cost.
What does the damage waiver cover?
It caps what you pay for accidental damage during your hire. It doesn't cover misuse, rollover through unsafe operation, or theft from an unsecured site. You can remove it if you hold your own hired-plant insurance.
Do I need a licence or ticket to operate?
The rules depend on where and how you're working, so check with SafeWork NSW for your situation. On a construction site you'll generally need a white card (general construction induction), and you must be competent to operate the machine. We'll walk you through the controls at handover.
Can I get a trade account?
Yes. Tick the trade account box when you book and we'll send you the application.